Integrating and simplifying payments by merging pathways is important, but this is not the only factor to be considered. It is only one piece of the omnichannel puzzle.
This is why Monext has decided to build up an ecosystem of partners, experts and even disruptive players who are complementary in terms of their position in the unified commerce value chain. This scalable and dynamic ecosystem can be used to offer with ease turnkey solutions which meet the major challenges of the trade sector which is undergoing change: swift creation of new uses, improvement of customer relations, increases in sales.
Payment: one piece of the puzzle
Which solutions are we looking for?
Do you offer smart checkout systems, till-free options, image recognition solutions, biometric authentication, connected objects, etc.? Contact us and let’s build the retail sector of the future!
We work together
Partners courses
Paul struggles to make decisions and really listens to slaes assitants' advice when making a purchase. He therefore prefers to buy in-store rather than ordering on-line.
However, he is impatient and doesn't like waiting for an assistant to be free when the shop is busy.
For customers like Paul, we have created a shopping pathway that enabies him to be independent.
A customised shopping pathwau ... with Webotit
The Webotit virtual vendor covers the entire customer pathway : it enables customers (on-line and in-store) to find out about products, compare them and purchase them directly in the conversation (vendor chatbot), for a seamless conversation experience !
Partners courses
Marie is a young, highly connected businesswoman and every second of her time is counted. Her priority is optimising her time. She therefore prefers on-line purchases that she can complete quickly at any time of the day.
For customers like Marie, we have created a pathway that allows her to save time and avoid waiting around for purchases that cannot be made on-line.
Waiting in line becomes virtual with Minut'Pass
Minut'Pass removers two of the mst irritating moments of the in-store experience, queues and making appointments, by rendering them digital.
Customers are given control over their time, no longer have to wait and are not worried about losing their place in the queue. Inthis more serene environment, their purchasing potential increases. When making appointments on-line, customers no longer have to call during business hours and employees no longer have to deal with a constant stram of calls. Any appointment payments can be made on-line and reimbursemet in the event of cancellation is even integrated!
Partners courses
Lisa lives in the city and is very active. She us hardly ever at home. Very often, she makes her on-line purchases on her mobile and doesn't xant to be stuck at home waiting for a delivery. She therefore makes a point of collecting her items in-store.
For customers like Lisa, we have created a shopping pathway that will enable her to pay on-line, collect her items in-store... and also make additionnal purchases in-store without even having to get anything out of her bag.
Digital technology serving the point of sale with Octipas
Octipas, the augmented vendor : cornerstone of the customer experience.
To meet customers' nex ecpectations (to find out a product's availability immediately, if different models exist, to order immediately and to be delivered where and when they wish,etc.), Octipas offers cendors a mobile application used to provide their customers with a customised moni-channel experience: customer knowledge, direct communication between vendor and customer, mixed baskets, etc.
